Key Partners
What can you outsource to whom?
Web Hosting Providers
IaaS Providers
Open Source Projects
Key Activities
What will you need to master?
Customer interviews
Product Development (Product design, Software Development)
Deployment and Maintenance
Key Resources
What do you ned to build up?
Code base
Developers
Value Propositions
What is your unique value proposition?
Business Productivity and Collaboration
Customer Relationships
Customer Conference
Associations
Events
Acquire and Lockin
Channels
How to communicate and deliver?
Self service
Web
Phone
Email
Customer Segments
Who are your customers?
IP Attorneys
Cost Structure
What are my costs?
Product development
Partner costs (IaaS)
Marketing and Sales
Hosting Fees
Customer Acquisition Costs
Salaries
Revenue Streams
How will you make money?
Usage based, by user or by transaction
